Return or Refund Policy | Over 31 Years Taiwan Promotional Metal & Silicone Items Manufacturer | Jin Sheu

Return or Refund Policy / Woven & Embroidered Patches Manufacturer | Jin Sheu

Return or Refund Policy

Immediate quality control is the necessary procedure after goods arriving your office or warehouse, or at least check it before you dispatch them to your clients. If the claims requested after goods been used, we won’t be responsible for it, especially for the plating fade out, scratching or mechanism function failure as we have no idea about the way of usage; if the goods stored within 6 months after the invoice date and the packing remained closed, we will be responsible for the claims, but we need your kind cooperation before discount offered or returned for fixing or reproduction for replacement.

1) We need the photos shots as proof and for some conditions, we need more pictures rather than just one photo, also we will compare the samples kept in our office as well as in the China factory.
2) Confirm the percentage or actual quantity of defectiveness.
3) A return authorization is required for all returns. Return will not be accepted and your account will not be credited if you do not have a return authorization from Jin Sheu. Sometimes reproduce is more economical and faster than returned for fixing.
4) If goods needs to be returned, postage fee for sending back and forth is negotiable according to different situations, but we won’t be responsible for your internal postage fee because you should have checked the quality before dispatching in the very beginning.
5) We will keep you informed the destination, the method (by sea; air or by courier) and the agency…etc. for returned goods.

We believe there are countless different situations for claims and it is hard to name all the circumstances, just simply stress the major issues we need you be cooperative. The more collaborative we are, the sooner the claims solved.

Return or Refund Policy | Over 31 Years Taiwan Promotional Metal & Silicone Items Manufacturer | Jin Sheu

Located in Taiwan since 1984, Jin Sheu Enterprise Co., Ltd. has been a business promotional products manufacturer and exporter. Their main promotional products and giveaway items include, metal souvenir items, enamel pins, initial key chains, printed lanyards with badge holders, silicone bracelets and wristbands, woven and embroidered patches and trolley tokens and coins, which can be customized and personalized to meet international environmental and safety standards.

Jin Sheu Enterprise founded in 1984, is a leading manufacturer for custom enamel pins, metal bookmarks, military medals and ribbons, walking stick medallions, custom police badges, and grille badges. With a manufacturing site of over 64,000 square meters and 2000 sophisticated workers, plus the latest automatic electroplating plant and soft enamel color dispensing machines, we surpass our competitors in delivery time, quality, and service, especially for the large quantity required shortly or complicated designs needed experienced workers, Jin Sheu is the number one choice as we are equipped to offer integral service. Our China factory passes the audits and acquires authorization from Disney, McDonald's, and Sedex. Annually, we provide 30~35 different raw material test reports to prove our products comply with the benchmark of USA and EU regulations.

Jin Sheu has been offering customers business promotional giveaways, both with high-quality manufacturing processes and 31 years of experience, Jin Sheu ensures each customer's demands are met.